Engage

everywhereBridal’s unique customer engagement module is ideal for a shop wishing to organize and capture prospective or existing customer interactions.

This is a great management tool to review ALL Customer communications (eMail & SMS)  in a centralized dashboard where they may be responded to or acted upon.  Respond via email or SMS, assign as tasks to staff and create new customer profiles while easily linking the correspondence to each customer for later reference all from a centralized dashboard.

BBL Engage(c) is what unified communications is meant to be, to maintain high customer satisfaction and increase close ratios by providing best in class customer service.