SOS Remote Support Application

Click here to download application

Depending on the the web Browser used, you may need to have the browser to RUN or OPEN the SPLASHTOPSOS.EXE file once downloaded.  The file will be placed in your browser’s DOWNLOAD folder.

Once installed please read the 9 digit number to BBL Support to allow access

Contact BBL Support

Submit a ticket by emailing to:    [email protected]

Critical help needed? please call:  800-587-7277 (choose emergency support)

Support Materials

Click to access Customer Portal.  In the portal you may review and update all your customer details, review invoices, support tickets and to submit new tickets.

Click for Help / User guide

Video How-Tos – Remember to turn on CC (Close Captions)